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New Director of Operations Joins Goodwill of Central Iowa

  • Goodwill of Central Iowa |
  • | News

This month, Goodwill of Central Iowa welcomed Stephen Walker, Director of Operations, to the leadership team that oversees the 22-county region in Central Iowa. Walker will work alongside the team to maximize the efficiency of operations at Goodwill of Central Iowa in an effort to provide the best service to the people coming through Goodwill’s doors.

Walker has over 30 years of experience with retail operations, corporate real estate, facility management and business services. He has demonstrated a strong ability to work with local business partners to optimize performance for all parties.

Stephen has worked for companies such as Shell Oil, QuikTrip and Buchanan Energy in addition to owning his own small business. Before joining Goodwill of Central Iowa, Stephen oversaw the corporate real estate for Shell Oil in the United States and Latin America.

During his tenure, Stephen also served on the Houston Downtown Management district and the Shell Supplier Diversity Council. Some of Stephen’s professional accomplishments include delivering 10% savings through a new global supplier strategy, 30% savings in utility procurement, and a 170% increase in real estate proceeds. Walker is passionate about safety and has a goal that no one gets hurt at Goodwill of Central Iowa – ever.

“Stephen brings such a valuable skill-set to the Goodwill team. Paired with his strong commitment for the mission, right out of the gate, I’m so excited to see the impact he will make,” Jackie Norris, Goodwill of Central Iowa CEO and President said.

“I cannot think of a better position for me. Goodwill of Central Iowa has a fabulous mission that is vital in our community. I look forward to ensuring that our facilities and distribution activities embody the Goodwill mission and remain a fabulous place for employees to work, customers to shop, donors to visit, and participants to learn. The breadth of Goodwill’s operation is so much more than the retail stores and is amazing. I look forward to working with business partners who are aligned with Goodwill’s mission focus,” Walker said.

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