young man purchasing clothing items

Retail Skills Training Program

DEVELOPING CONFIDENCE & STRENGTHENING ABILITIES

Goodwill of Central Iowa offers Skills Training Programs that go beyond just teaching industry-related skills. These programs help individuals gain confidence, enhance their abilities, and navigate the workplace professionally. This CARF-accredited program prioritizes the quality, value, and outcomes of services provided to improve the lives of those served. It is a stepping stone towards personal growth and reaching one’s maximum potential.

The Retail Skills Training Program is a six-week paid program that focuses on the basics of retail work, including customer service, merchandise handling, pricing, and much more. This program follows the RISE Up curriculum, established by big-box stores like Macy’s and Home Depot, to familiarize trainees with what it takes to be successful in the retail workplace. Upon course completion, trainees can test to receive the RISE Up credential.

Learn more about our skills training programs

Qualifications to participate

  • Individuals ages 18-65+
  • Documented intellectual and physical disability and/or mental illness with an Individual Service Plan (ISP).
  • Desire to develop skills for competitive employment.
  • Must reside within our 22 county service area and able to secure reliable transportation to our Johnston, Iowa Headquarters training location.
  • Eligible for authorization by HCBS, private pay, or other funding source.
  • Able to self-administer all medications.
  • Independent in self-care needs.
  • Not harmful to self or others.

Think the retail skills training program Is a Good Fit? Now Is the Perfect Time To Start!