Meet Our President

Jackie Norris, Goodwill of Central Iowa President and CEO

Prior to being named president and CEO of Goodwill of Central Iowa, Jackie Norris spent more than 20 years managing strategic planning and corporate initiatives for a variety of organizations. Described as an “innovative and seasoned leader,” Jackie has spent her entire career working with individuals and organizations to succeed —through budget and company growth as well as service and social growth. Combining her experience in nonprofit and academia as well as a history with national and statewide political arenas, Jackie has worked with teams to create, develop, and manage numerous strategic campaigns and initiatives from inception to implementation, always with a specialization in service and volunteerism.

Specific career highlights from 1992-2016 include:

  • Executive Director, Points of Light Corporate Institute
  • Senior Advisor to the CEO, Corporation for National and Community Service
  • Lecturer/Adjunct professor (John Cabot University, American University)
  • Assistant to President Obama and Chief of Staff to First Lady Michelle Obama
  • Senior Advisor and Iowa State Director, Obama for America Campaign
  • Teacher (Perry, Ames and Johnston school districts)
  • Finance director, Tom Vilsack gubernatorial campaign
  • Director of scheduling, Housing and Urban Development
  • Event coordinator, Vice President Gore
  • Deputy campaign manager, Congresswoman Louise Slaughter


Volunteer involvement, awards and service highlights:

  • Board Chair, The New School Rome
  • Member, DC Service Commission
  • Commissioner, White House Commission on Presidential Scholars
  • Coach, Stoddert Soccer League (Washington, DC)
  • Sunday School teacher, United Methodist Church (Des Moines and Maryland)
  • Award recipient (2005), James Madison Fellowship (a prestigious federal scholarship which is awarded to 50 educators annually who teach about the United States Constitution)
  • Delivered numerous presentations on corporate social responsibility, civic engagement strategies, national service issues and women in leadership